![]() If you wish to keep your prior version, install SmartScore into a separate directory (within the Program Files folder). NOTE: Be sure to uninstall BEFORE and not after installing SmartScore. You will not loose any working ENF or TIFF files. In fact, we recommend you uninstall your previous version of SmartScore prior to installing the upgrade. If your computer cannot be connected to the Internet, paid customers can be manually authorized by contacting our Technical Support group at TOP Do I need my prior version installed when upgrading to SmartScore? A browser work-around is provided during the installation process in that case. A small number of customers might not be able to transmit and receive online validation due to firewall or other security block. Upgrade customers need to enter their previous Customer ID and password (if previous version was downloaded) or Customer ID and serial number (if previous version was installed from CD). The procedure is simple but must be followed correctly. SmartScore users must have their copies verified online. Upgrade Issues: Do I need to be online to install SmartScore?
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